Written by Katy Goshtasbi
Posted on: January 2, 2020
I’ve discovered there is only one-way leadership really works. If I inspire others to lead their best lives, then my purpose is done.
So then the question becomes how do I inspire others. My answer involves a 2-step process:
Step One: Have Empathy
No one believes we care about them if we don’t have empathy. No one will be inspired by us and see us as a leader if we don’t have empathy. As Chris Voss calls it, “tactical empathy” is seeing the other person’s side even if you don’t agree with them. Tactical empathy allows you to be able to predict better the situation and to see another person’s plight and situation. Empathy opens your heart and your mind. Empathy allows for healing.
Step Two: Ask the Magical Question
Next, I want you to ask the other party the magical question, as I call it. Since we are starting a new year, it’s a perfect time for this question. In order to connect with someone, so they can know you are empathetic, asking questions and then listening deeply to the answers is key.
Ask: “If you had your choice, how would 2020 be different for you?” This question generates good feelings in your audience and allows for a deeper connection. It shows you care. It allows you to take their answer, figure out how you can support them and inspire them into action for themselves.
This two-part inquiry works amazingly in employee-supervisor relationships. It also works great in personal relationships.
Give it a go and see how you can inspire those around you to greatness in 2020.